Privacy Policy
This Privacy Policy explains how POTEESEOS LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit https://poteeseos.com (the “Website”), place an order, contact us, create an account, request services, or otherwise interact with us.
By using the Website, you agree to the collection and use of information as described in this Privacy Policy.
1. Business Information
POTEESEOS LLC
30 N Gould St Ste N1
Sheridan, WY 82801
USA
Website: https://poteeseos.com
Email: info@poteeseos.com
Phone: +1 (307) 555-0142
2. Who We Are
Potee SEOS is operated by POTEESEOS LLC. We provide digital SEO-related services, which may include:
- AI-powered SEO audits
- competitor analysis
- expert SEO consulting
- reports and written recommendations
- strategy guidance
- related support services
Our services are delivered digitally by email and are also governed by our Terms of Service, Delivery Policy, and Refund & Cancellation Policy.
3. Information We Collect
We may collect the following categories of information.
A. Information You Provide Directly
You may provide us with personal information when you contact us by email or contact form, place an order, create an account, request a quote or consultation, submit onboarding information, or submit project details or website information. This may include: full name, business name, email address, billing address, phone number, website URL, target country, competitor information, account login details, order notes and onboarding details, project details, requests, and communications, and any other information you choose to provide.
B. Transaction And Order Information
If you purchase services through the Website, we may collect and store order-related information such as purchased service packages, billing details, order history, invoice details, payment status, refund or dispute status, and customer notes.
C. Technical And Usage Information
When you visit the Website, certain information may be collected automatically, such as IP address, browser type and version, device type, operating system, referral source, pages visited, time spent on pages, date and time of visit, and general Website interaction data.
D. Communications Via WhatsApp
If you contact us via the WhatsApp button on our Website (powered by the Joinchat plugin), your message is delivered through WhatsApp, a service provided by Meta Platforms Ireland Limited. Your interaction is subject to WhatsApp’s own terms and privacy policy in addition to this Privacy Policy.
4. How We Use Your Information
We may use your information to operate and maintain the Website; process orders and payments; provide purchased services; deliver audits, reports, consulting, and project updates; create and manage user accounts; communicate with you about your order, account, or inquiry; provide customer support; verify onboarding information; detect and prevent fraud, abuse, and unauthorized access; manage refunds, cancellations, and disputes; maintain operational and delivery records; comply with legal, regulatory, accounting, and tax obligations; enforce our Terms of Service and other policies; and improve the Website, services, and user experience.
5. Legal Bases For Processing
If you are located in a jurisdiction that requires a legal basis for processing personal data, we may process your information based on your consent, performance of a contract with you, compliance with legal obligations, or our legitimate business interests, including operating, securing, improving, and supporting the Website and our services.
If you are located in the European Union, including France, we process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), in addition to the legal bases described above.
6. Payments
Payments made through the Website are processed by Stripe, Inc. and its affiliates (“Stripe”), a third-party payment processor. We may share information necessary to process payments, confirm successful payment, prevent fraud, manage refunds and payment disputes, and comply with legal and financial obligations.
We do not store full payment card details on our own servers. Stripe handles your payment data according to its own privacy policy and security standards (see https://stripe.com/privacy), including compliance with the Payment Card Industry Data Security Standard (PCI DSS). Stripe’s handling of your personal data after transmission to it is outside our direct control.
7. Delivery, Refund, And Related Policy Data
Because Potee SEOS provides digital services delivered by email, we may use personal and order data to verify payment, confirm onboarding requirements, send deliverables, maintain proof of delivery, process refund requests, and manage cancellations and payment disputes. Your order, delivery, and refund information may be used together with our Terms of Service, Delivery Policy, and Refund & Cancellation Policy.
8. Cookies, Analytics, And Other Services We Use
We use cookies and similar technologies to operate the Website, remember preferences, support Website functionality, and analyze Website usage. The services below are the technical building blocks of the Website and may process limited technical data as described:
- WordPress may set cookies for login sessions, display preferences, and editing functions.
- WooCommerce and CartFlows (self-hosted on our server) power our product catalog, cart, and checkout pages.
- Stripe processes card payments at checkout, as described in Section 6.
- Complianz is used to collect and record your cookie-consent preferences. For this purpose your IP address is anonymized and stored in our database.
- Burst Statistics is a privacy-friendly analytics tool we use to understand visitor behavior; it is self-hosted on our own server and operates primarily without cookies.
- Jetpack, provided by Automattic Inc., may be used for site statistics, performance, and security features.
- GTranslate, powered by Google LLC, may be used to offer machine-translated versions of the Website.
- Google Fonts, provided by Google LLC, is used to display the Website’s typefaces.
- Joinchat / WhatsApp (Meta Platforms Ireland Limited) powers our WhatsApp contact button, as described in Section 3.D.
You can manage cookie preferences through your browser settings and through our consent banner. Disabling cookies may affect certain Website functions. See our Cookie Policy for full details, including our live, automatically-generated cookie declaration.
9. Embedded Content And Third-Party Services
Pages on the Website may include embedded content such as videos, images, forms, or articles from third-party websites. These third parties may collect data about you, use cookies, and monitor your interaction with their content as if you had visited their site directly. We may also use third-party tools and service providers for website hosting, email delivery, payment processing, fraud prevention, anti-spam filtering, analytics, support and communications, and e-commerce operations. We are not responsible for the privacy or security practices of third-party services.
10. How We Share Information
We do not sell your personal information. We may share personal information with payment processors and financial service providers; with hosting, email, analytics, anti-spam, fraud-prevention, or technical service providers; with contractors or vendors who help us operate the Website or deliver services; with legal, regulatory, tax, or law enforcement authorities when required; in connection with a merger, acquisition, financing, or sale of company assets; and to protect our rights, business, Website, users, or customers against fraud, abuse, security threats, or legal claims.
11. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain customer and order records, manage refunds and disputes, comply with legal, tax, and accounting obligations, resolve complaints, enforce agreements, and prevent fraud and security issues.
12. Marketing Communications And Opt-Out
We may use your contact information to send service-related communications, order and delivery updates, customer support responses, legally required notices, and, where permitted by law, promotional or marketing messages. Where required, we will use your personal data for promotional communications only with your consent or another valid legal basis. You may opt out of promotional emails at any time by following the unsubscribe instructions in the message or by contacting us directly. If you opt out of promotional communications, we may still send non-promotional transactional or service-related messages.
13. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to request access to the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; request an export of the personal information we hold about you; object to certain processing; request restriction of processing; withdraw consent where processing is based on consent; and lodge a complaint with a supervisory authority, where applicable.
To exercise your rights, contact us at info@poteeseos.com.
If you are located in the European Union, including France, the rights listed above are the rights granted to you under the GDPR. You also have the right to lodge a complaint with your local data protection supervisory authority – in France, the Commission Nationale de l’Informatique et des Libertes (CNIL), www.cnil.fr – without prejudice to any other administrative or judicial remedy.
14. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
15. International Visitors
If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Where we transfer personal data of individuals located in the European Union, including France, to the United States or another country without an adequacy decision, we rely on appropriate safeguards required under the GDPR, such as the European Commission’s Standard Contractual Clauses, or another valid transfer mechanism.
16. Children’s Privacy
This Website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
17. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not yet a universal standard for how websites should respond to these signals, the Website may not respond to all Do Not Track signals.
18. Policy Visibility And Checkout Relationship
This Privacy Policy should be read together with our Terms of Service, Delivery Policy, and Refund & Cancellation Policy. Where applicable, customers may be asked to review or agree to applicable legal policies during checkout.
19. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, the Website, our services, plugin or technology usage, or legal or regulatory obligations. When we make updates, we will revise the “Last Updated” date above.
20. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
POTEESEOS LLC
30 N Gould St Ste N1, Sheridan, WY 82801, USA
Email: info@poteeseos.com
Phone: +1 (307) 555-0142
Website: https://poteeseos.com